LEGAL
Privacy Policy
How Project Guru LLC collects, uses, and protects the information you share when you contact us about property maintenance, repair, and make-ready services.
Last updated: October 6, 2026
On this page
- Who We Are
- Information You Provide
- Our Website Contact Form
- Text Messages (SMS)
- Information Collected Automatically
- Cookies
- How We Use Information
- How Information Is Shared
- Third-Party Links and Services
- Data Security
- Data Retention
- Your Choices
- Children’s Privacy
- Changes to This Policy
- Contact Us
Privacy at a glance
- We collect the information you choose to share with us, such as your contact details and information about your property and service request.
- We use it to respond to you, coordinate requested services, and operate our business.
- We do not sell your personal information.
- You can contact us at any time with questions or requests about your information.
Who We Are
Project Guru LLC (“Project Guru,” “we,” “us,” or “our”) provides property maintenance, handyman, make-ready, plumbing-related, HVAC-related, electrical-related, and other property repair services for homeowners, property managers, landlords, Realtors, and real estate investors across Central Texas, including the San Antonio, Austin, and Waco areas.
This Privacy Policy explains how we handle information collected through this website and through communications with us about our services. By using this website or contacting us, you acknowledge the practices described in this policy.
Information You Provide
When you request service, submit a form, call, text, or email us, you may provide:
- Contact details — such as your name, email address, and phone number.
- Property and service details — such as the property address or location, property type, a description of the work needed, photos you choose to share, and preferred timing.
- Role information — for example, whether you are a homeowner, property manager, landlord, Realtor, or investor, along with access or occupancy details relevant to the work.
- Communication records — the content of the messages and inquiries you send us and our replies.
Please do not send sensitive information we have not requested—such as payment card numbers, government ID numbers, or account passwords—through website forms, text messages, or email.
Our Website Contact Form
The service request form on this website is provided through LeadConnector, a third-party customer communication platform. Information you enter in the form is transmitted to and stored by that platform so we can receive, organize, and respond to your request. LeadConnector processes this information under its own terms and privacy practices.
Text Messages (SMS)
If you provide your phone number and agree to receive text messages, we may send non-marketing messages related to your service request, such as responses to your inquiry and service-related communications. Message frequency varies, and message and data rates may apply.
- Reply STOP to opt out of text messages at any time.
- Reply HELP for assistance, or contact us using the details below.
- Consent to receive text messages is not a condition of requesting or receiving service.
We do not share your mobile phone number or text messaging consent with third parties or affiliates for their marketing or promotional purposes.
Information Collected Automatically
Like most websites, this site and its hosting environment may automatically receive certain technical information when you visit, such as your IP address, browser and device type, the pages you view, the referring page, and the date and time of your visit. This information is generally used to operate, secure, and maintain the website.
Cookies
The website may use cookies or similar technologies that are necessary for it to function, load efficiently, and remain secure. Embedded services, such as our contact form, may also use their own cookies. If we add analytics or other optional tools in the future, they would help us understand how the site is used so we can improve it, and we will update this policy as needed.
Most browsers let you block or delete cookies through their settings. Some parts of the website may not work as intended if you do.
How We Use Information
We use the information described in this policy to:
- respond to inquiries and quote requests;
- review your property needs and determine the appropriate next step and service availability;
- schedule, coordinate, and complete requested work, including communicating about access to the property;
- communicate with you about your request, appointments, and the services provided;
- maintain business records;
- operate, protect, and improve the website and our services; and
- comply with legal obligations and enforce our Terms of Service.
How Information Is Shared
We share information only as reasonably needed to operate our business and provide services, for example with:
- Service providers that support our website, hosting, form, email, phone, text messaging, scheduling, or business operations;
- Team members or trade partners involved in completing the work you request, limited to what they need to perform it;
- People you ask us to involve, such as a property owner, manager, tenant, or agent connected to the property;
- Legal and safety purposes, when required by law or to protect the rights, property, or safety of Project Guru LLC, our customers, or others; and
- Business transfers, if our business is reorganized, sold, or transferred.
We do not sell your personal information.
Third-Party Links and Services
This website may link to or embed third-party websites and services, such as maps, social media pages, or our form provider. Those services have their own privacy practices, and we are not responsible for how they collect or use information. We encourage you to review their policies.
Data Security
We use reasonable administrative and technical measures to protect the information we receive. However, no website, email, text message, or electronic transmission is completely secure, and we cannot guarantee absolute security.
Data Retention
We keep information for as long as reasonably necessary for the purposes described in this policy—such as responding to your request, providing services, maintaining business records, and meeting legal requirements—and then delete or de-identify it when it is no longer needed.
Your Choices
You may contact us to ask what information we have about you, to request corrections, or to request deletion, subject to information we need to keep for legal or legitimate business-record purposes. You can also opt out of text messages at any time by replying STOP.
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the website after an update means you acknowledge the revised policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact Project Guru LLC:
- Phone: (888) 995-5127
- Email: projectgurullc@gmail.com
- Online: Contact page
NEED HELP?
Questions about your information?
Reach out to Project Guru LLC and we’ll help with any privacy questions or requests.